Frequently Asked Questions

What is Etihad Credit Insurance (ECI)?

Etihad Credit Insurance (ECI) is the UAE federal export credit company, specializing in trade credit insurance, export financing solutions, and political risk insurance. ECI supports the export and re-export of UAE goods, services, and the overseas investment of UAE businesses by providing comprehensive credit insurance and access to financial products.

How does ECI support UAE businesses?

ECI supports UAE businesses by offering trade credit insurance to protect against non-payment risks, political risk insurance for overseas investments, surety bonds for project security, and export financing to enhance cash flow. ECI also provides valuable market intelligence and economic research reports to help businesses in informed decision-making.

What is the role of ECI in promoting non-oil exports from the UAE?

ECI plays a crucial role in promoting non-oil exports from the UAE by providing insurance and easy access financial solutions that mitigate risks associated with international trade. By securing trade receivables, ECI enables UAE businesses to expand into new markets confidently, contributing to the diversification and growth of the UAE economy.

How can businesses apply for ECI’s services?

Businesses can apply for ECI’s services by contacting ECI directly through their website, email, or phone. ECI’s team guides applicants through the process, which includes an assessment of their business needs and risk profile to provide the most suitable solutions.

What makes ECI different from private insurance companies?

ECI, as a federal export credit agency, has a broader mandate compared to private insurance companies. It focuses on supporting national economic goals, such as promoting non-oil exports and supporting the overseas expansion of UAE businesses. ECI offers tailor-made solutions and operates with a long-term perspective on risk, supporting projects that may be deemed too risky by private insurers.